FAQ Summary

Help

F.A.Q.

Still have a few questions about Give and Take? You should find everything you need to know here!

How do I give something?

  • If you haven't registered yet, click on Register (in the navigation menu).
  • Once you have registered, we’ll send you a confirmation email that includes a brief introduction to Give and Take and hints on how to get started.
  • Once you have completed the registration process you can start giving by clicking the Give button (in the navigation menu).

How do I take something?

  • If you are not registered yet, click on Register (in the navigation menu).
  • Once you have registered, we’ll send you a confirmation email that includes a brief introduction to Give and Take and hints on how to get started.
  • Once you have completed the registration process you can start taking by clicking the Take button (in the navigation menu).

How much does it cost?

Nothing!
Giving and taking on Give and Take costs you nothing – that’s the whole point.

How does the point system work?

  • In order to encourage people to give, a point system has been set up.
  • When registering, you get 30 points.
  • When giving an item, you can (but don't have to) attribute a value in points to this item.
    When the item is taken, the item's value (points) is transferred from the Taker to you.
  • You can also get points by leaving feedback after an exchange, inviting your friends and simply by connecting regularly to Give and Take!
  • Points don't have any monetary value, cannot be exchanged against money, and never will. Their purpose is only to maintain shared benefits for all.
  • More details on how to make points.

How is the transfer of items organised?

  • When you take an item, your email address is sent to the Giver, who has the responsability to contact you to carry out the transfer.
  • If you post an item, you will receive an email when your item is taken with the details of the Taker. It is then your responsibility to organise the transfer.
  • Remember that the website administrators do not intervene in the exchange. All the website does, is offer support to help the Giver and the Taker complete the transaction.